Most Numerik customers come as a result of referrals from enthusiastic sales managers whose teams use Numerik and are growing their sales. We often receive emails from sales leaders sharing their positive experiences. They usually start with a story about how a colleague recommended Numerik to solve their sales challenges.
Common sales challenges and Numerik's solutions
Despite the different problems sales managers mention, we see the same issues over and over again. Here are the top three problems Numerik solves:
1. Difficulty finding useful customer information
The challenge:
Important data that sales reps need for sales calls is often hard to find. It takes too long to run reports, and even when you do, the data is outdated.
Numerik's solution:
Numerik provides instant access to real-time sales data on the road. The customer dashboards offer an at-a-glance overview, and reps can drill down to find the info they need in seconds. This answers important questions like:
- What was the last invoice for this customer?
- What products has this customer been buying?
- When did they last place an order with me?
2. Useless customer records
The challenge:
Reps often avoid taking notes after calls and customer visits because the CRM system is too clunky. When forced to update records, they may fabricate details because they can't remember specifics, making the notes unreliable.
Numerik's solution:
Numerik’s social media-style sales feed means notes take seconds to post. This habit is encouraged by the positive feedback reps receive from the rest of the sales team, ensuring accurate and useful customer records.
3. Inaccurate sales forecasting
The challenge:
Reps dislike forecasting and often do it inaccurately, leading senior leaders to distrust the sales forecasts.
Numerik's solution:
Numerik forecasting is based on real-time sales data. By analyzing what a customer has spent over the last few months or years and looking at their current deals in the system, reps can make accurate estimates of future spending. This process is quick and easy, adding a sense of calm and ensuring that sales reps feel like they have a solid plan.
Conclusion
Numerik addresses the top challenges faced by sales teams, making it easier to find customer information, maintain accurate records, and forecast sales. These solutions not only improve efficiency but also build confidence in the sales process, leading to better performance and results.
FAQs
How does Numerik help with finding customer information?
Numerik provides real-time sales data and customer dashboards that offer an at-a-glance overview, allowing reps to quickly find important information needed for sales calls.
What makes Numerik's customer records more reliable?
Numerik’s social media-style sales feed encourages reps to quickly post accurate notes after calls and visits, improving the quality and usefulness of customer records.
How does Numerik improve sales forecasting?
Numerik uses real-time sales data to create accurate forecasts based on past customer spending and current deals, making the process quick and reliable.
Why do sales reps prefer Numerik over traditional CRM systems?
Numerik is user-friendly and designed to provide real-time data, easy note-taking, and accurate forecasting, addressing the common pain points of traditional CRM systems.
How can I see a demo of Numerik?
If you’d like to see a demo of Numerik and how it can address your sales challenges, drop us a message.